If you have not seen the two part series Don't let these disasters happen to you: A pox on modern engineering by Lewin A.R.W. Edwards, from 2006, on IBM's Developer Works, you should check it out:
Part 1Part 2
- It's no longer possible to build any practical device that doesn't rely on patented technology
- System complexity issues
- Sustained high production volume from an established vendor is not, by itself, a guarantee of quality
- Requirements that are not driven by engineering goals are constantly injected into the design process
- Purchasing and engineering are frequently separated
- Modern components are designed for modern mass-production techniques
- Service information is becoming increasingly difficult to obtain and less useful when you do manage to find it
- The feedback loop between customers and engineering is often nonexistent today
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